Terms of Use

Effective Date: May 26, 2026  |  Last Updated: May 30, 2026

Welcome

These Terms of Use (“Terms”) are a binding agreement between you and Plate of Wellness Group LLC (“Plate of Wellness,” “we,” “us,” or “our”), a Texas limited liability company. They cover your use of the Plate of Wellness mobile app and any related services we provide (collectively, the “Service”).

By creating an account or using the Service, you agree to these Terms. If you don’t agree, please don’t use the Service.

We’ve written these in plain English so you can actually understand what you’re agreeing to. The legal force still applies.

1. Important medical and health disclaimers

Plate of Wellness is not medical advice

Plate of Wellness provides nutrition tracking, AI-assisted analysis, workout features, and general educational information from Registered Dietitians. Everything in the Service is for informational and educational purposes only. It is not medical advice, diagnosis, or treatment.

The Service is not a substitute for personalized care from your doctor, registered dietitian, pharmacist, or other qualified healthcare provider.

Plate of Wellness Group LLC is not your healthcare provider, and your use of the Service does not establish a doctor-patient, dietitian-patient, or any other healthcare provider-patient relationship between you and Plate of Wellness.

Our business structure

Plate of Wellness Group LLC also operates a separate telehealth registered dietitian practice. Any clinical care you receive from that practice is provided under a separate provider-patient relationship and is subject to healthcare privacy laws (including HIPAA) that govern that relationship. Your use of the Service does not enroll you in clinical care, and being a clinical patient of our telehealth practice does not affect or extend to your use of the Service. The Service and the clinical practice maintain separate records, and clinical information from your provider relationship is not shared with the Service unless you choose to share it yourself.

Always consult a healthcare professional

Consult your doctor or other qualified healthcare professional before:

• Starting any diet, weight-loss program, exercise routine, or supplement
• Changing medications or any treatment plan
• Making decisions about GLP-1 medications (Ozempic, Wegovy, Mounjaro, Zepbound, or any others)
• Acting on any information in the Service if you have a medical condition, are pregnant or nursing, or are taking prescription medication

GLP-1 features (important)

The GLP-1 mode in Plate of Wellness offers general education and tracking adjustments that some users on GLP-1 medications find helpful. It is not personalized medical guidance. It cannot prescribe, adjust, or replace anything from your prescribing physician.

The protein targets, portion suggestions, hydration prompts, and other features in GLP-1 mode are general and may not be appropriate for your specific situation. Your prescribing physician should remain your primary source of advice about your medication and how to eat while taking it.

If you experience side effects, hypoglycemia, dehydration, severe nausea, or any concerning symptom while using a GLP-1 medication, stop using the Service for medical decisions immediately and contact your physician or, in an emergency, call 911.

“Ask our RDs” (important)

Our team of Registered Dietitians provides general educational responses based on the information you share. This service is:

• Not a clinical consultation
• Not a substitute for in-person nutritional counseling
• Not a diagnostic service
• Not a dietitian-client relationship

Responses are general guidance and should not be relied upon for medical decisions or as a substitute for personalized care from a licensed professional in your jurisdiction. For a clinical relationship, please find a Registered Dietitian licensed in your state who can review your medical history, run any needed assessments, and provide individualized care.

Emergencies

The Service is not a substitute for emergency care. If you have a medical emergency, call 911 or go to the nearest emergency room. Do not delay seeking medical help because of anything you read in the Service.

2. Your account

To use most features, you need an account. By creating an account, you represent and agree that:

• You are at least 13 years old (and at least the age of majority in your jurisdiction to enter contracts)
• The information you provide is accurate and complete
• You will keep your password confidential
• You are responsible for all activity under your account
• You will notify us at info@plateofwellness.com if you suspect unauthorized access to your account

You can delete your account at any time from the More tab in the app, or by emailing info@plateofwellness.com. When you delete your account, we permanently delete your data within 30 days (subject to limited retention required by law).

3. Subscription terms

Plate of Wellness Premium

Plate of Wellness Premium is an auto-renewing monthly subscription.

• Price: $19.99 USD per month, or the local equivalent shown at the time of purchase
• Billing: Charged to your Apple ID at the start of each billing period
• Auto-renewal: Your subscription renews automatically each month unless you cancel at least 24 hours before the current period ends
• How to cancel: Open the iOS Settings app → tap your name → Subscriptions → Plate of Wellness → Cancel Subscription
• What happens when you cancel: You keep premium access through the end of the current billing period. We do not pro-rate refunds for partial periods.
• Free trial: No free trial is currently offered. If we add one in the future, we’ll clearly disclose its terms before you start it.
• Refunds: Apple handles all refund requests for App Store purchases. Visit reportaproblem.apple.com to request a refund. Apple decides refunds at its discretion.
• Price changes: If we change the subscription price, we will notify you and ask you to consent before the new price applies.

Coin packs

Coin packs are non-renewing, in-app consumable purchases that grant credits used within the Service.

• Non-refundable: Coin packs are non-refundable except as required by law
• In-app only: Coins have no monetary value outside the app, cannot be redeemed for cash, and cannot be transferred to other accounts or users
• Expiration: Coins do not expire under normal use, but we may set reasonable limits on accumulation or expiration with advance notice

Apple processes payments

All in-app payments are processed through your Apple ID. We do not receive your payment card details. Your purchase is also subject to Apple’s terms and your Apple ID agreement.

4. What you can do

You may use the Service for personal, non-commercial purposes to:

• Log your food, exercise, weight, and other personal data
• Use AI features to help analyze your meals
• Ask our team educational nutrition questions
• View your progress and history

5. What you can’t do

You may not, and may not allow anyone else to:

• Use the Service for any illegal, fraudulent, or harmful purpose
• Submit false, misleading, or harmful health information
• Use the Service to provide nutrition, medical, or fitness advice to other people (unless you are independently licensed to do so and are using the Service for your own personal tracking only)
• Reverse-engineer, decompile, copy, redistribute, modify, or create derivative works of the Service
• Attempt to access other users’ accounts, data, or systems
• Bypass, disable, or interfere with security or access controls
• Use bots, scrapers, or automated tools against the Service
• Submit content that is illegal, hateful, harassing, threatening, defamatory, obscene, or that infringes anyone’s rights
• Impersonate any person or misrepresent your affiliation
• Use the Service to send spam, malware, or harmful code
• Use the Service in any way that could damage, overload, or impair our systems

We may suspend or terminate accounts that violate these Terms, with or without notice.

6. AI features and accuracy

The Service uses third-party AI providers for features including AI Photo Log, Speak to Log, and Q&A processing.

AI outputs can be wrong. Estimates of foods, macros, sodium, portion sizes, and other nutritional information may be inaccurate or incomplete. Do not rely on AI outputs for medical decisions, allergy management, sodium-restricted diets, diabetes management, or any other situation where accurate information is critical to your health.

You should:

• Review and verify every AI-generated entry before relying on it
• Edit any entry that looks inaccurate
• Consult ingredient labels, restaurant nutrition information, or a Registered Dietitian for foods that affect your medical conditions or medications

We do not warrant or guarantee the accuracy, completeness, timeliness, or reliability of any AI-generated content.

7. Your content

You retain ownership of the food entries, photos, voice recordings, questions, and other content you submit (“Your Content”).

By submitting Your Content, you grant Plate of Wellness Group LLC a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, process, transmit, and display Your Content solely to operate the Service for you and to comply with law. We do not use Your Content for advertising, do not sell Your Content, and do not use Your Content to train AI models.

You represent and warrant that you have the rights to submit Your Content and that doing so does not violate anyone else’s rights.

8. Feedback

If you send us suggestions, ideas, feature requests, bug reports, or other feedback (“Feedback”), you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free license to use the Feedback for any purpose, without obligation or compensation to you.

9. Intellectual property

The Service, including its design, code, text, logos, graphics, and all features, is owned by Plate of Wellness Group LLC and protected by copyright, trademark, and other laws.

We grant you a limited, personal, non-exclusive, non-transferable, revocable license to install and use the app on a compatible Apple device that you own or control, solely for your personal use, subject to these Terms and the Apple App Store terms.

All rights not expressly granted are reserved.

10. Service availability and changes

We aim for high uptime but don’t guarantee that the Service will always be available. Maintenance, outages, errors, or other issues may interrupt access. We may add, modify, suspend, or discontinue any feature at any time. For paid features, if we discontinue a feature you’ve paid for, we’ll provide a refund or credit for the unused portion as a goodwill measure where appropriate.

11. Third-party services

The Service may connect to or reference third-party services (such as Apple HealthKit, Apple Sign-In, or external websites). Your use of those services is governed by their own terms and privacy policies. We are not responsible for the practices, content, or availability of any third party.

12. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE.

We do not warrant that:

• The Service will be error-free, uninterrupted, secure, or virus-free
• Any defects will be corrected
• AI outputs, dietitian responses, food data, or nutritional information will be accurate, complete, or suitable for your situation
• The Service will produce any particular health, weight, fitness, or nutrition result

You use the Service at your own risk. Some jurisdictions don’t allow the exclusion of certain warranties, so parts of this section may not apply to you.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL PLATE OF WELLNESS GROUP LLC, ITS OWNERS, EMPLOYEES, CONTRACTORS, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE.

OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) FIFTY US DOLLARS ($50).

These limitations apply even if a remedy fails of its essential purpose and even if we have been advised of the possibility of such damages.

Some jurisdictions don’t allow the limitation or exclusion of liability for certain damages, so parts of this section may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law.

14. Indemnification

You agree to defend, indemnify, and hold harmless Plate of Wellness Group LLC, its owners, employees, contractors, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney fees) arising from or related to:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of others
• Any content you submit through the Service
• Your reliance on any information in the Service for medical, health, or fitness decisions

We may, at our option, control the defense of any claim subject to indemnification. You will cooperate with us in defending such claims.

15. Termination

We may suspend or terminate your account at any time, with or without notice, if you violate these Terms, abuse the Service, or for any other reason at our discretion, including discontinuing the Service.

You may stop using the Service and delete your account at any time.

Sections that should reasonably survive termination — including Sections 1 (Disclaimers), 7 (Your Content), 8 (Feedback), 9 (Intellectual Property), 12 (Warranties), 13 (Limitation of Liability), 14 (Indemnification), 17 (Governing Law), and 18 (General) — will survive termination.

16. Apple App Store additional terms

These additional terms apply because the app is distributed through the Apple App Store:

• These Terms are between you and Plate of Wellness Group LLC only, not Apple. Apple is not responsible for the Service or its content.
• The license you receive is limited to use on Apple-branded products you own or control, in accordance with the Usage Rules in Apple’s Media Services Terms.
• Apple has no obligation to provide maintenance or support for the Service.
• If the Service fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price. To the maximum extent permitted by law, Apple has no other warranty obligations and any other claims, losses, liabilities, damages, costs, or expenses are our sole responsibility.
• We, not Apple, are responsible for addressing your or any third party’s claims relating to the Service, including but not limited to: product liability claims, claims that the Service fails to conform to legal or regulatory requirements, and claims arising under consumer protection or similar law.
• We, not Apple, are responsible for the investigation, defense, settlement, and discharge of any third-party intellectual property infringement claim relating to the Service.
• You represent and warrant that you are not located in a country subject to a US Government embargo or designated as a “terrorist supporting” country, and that you are not on any US Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

17. Governing law and disputes

These Terms are governed by the laws of the State of Texas, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Any dispute arising from or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in Bexar County, Texas. You and we consent to the personal jurisdiction of those courts and waive any objection to venue in those courts.

If you are a consumer residing in a jurisdiction whose law requires that disputes be resolved differently, the mandatory provisions of your local law will apply to the extent required by law.

18. General

Entire agreement. These Terms, together with our Privacy Policy and any other policies we post in the Service, are the entire agreement between you and Plate of Wellness Group LLC regarding the Service and supersede all prior agreements.

Severability. If any part of these Terms is found unenforceable, the rest will remain in full force and effect.

No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.

Assignment. You may not assign or transfer these Terms or your rights under them without our written consent. We may assign these Terms freely.

Notices. Legal notices to us should be sent to: Plate of Wellness Group LLC, San Antonio, TX 78255, with a copy to info@plateofwellness.com. We may give you notice in the app, by email to the address on your account, or by any other reasonable method.

Force majeure. We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including natural disasters, government actions, war, terrorism, civil unrest, pandemics, internet outages, third-party service failures, or labor disputes.

Headings. Section headings are for convenience only and do not affect interpretation.

Changes to these Terms. We may update these Terms occasionally. Material changes will be communicated through the app or by email at least 30 days before they take effect (or as required by law). Continued use of the Service after changes means you accept the updated Terms.

Contact

Plate of Wellness Group LLC
San Antonio, TX 78255
Email: info@plateofwellness.com
Phone: 210-360-1163